Heather Campbell

Heather Campbell

Heather Campbell specializes in supporting organizations who undergoing complex IT Transformations.

As the former CIO of Canadian Pacific Railway, Heather led a highly successful three-year transformation and modernization of the IT portfolio.  This transformation included;

  • Organization
  • People & Leadership
  • Project Delivery
  • Platform & Service Modernization
  • Relationship Management
  • Strategy & Architecture
  • Process Standards & Methods
  • IT staff Education & Professional Certifications

Previously Heather was the COO, IT Division, Global Retail and Commercial Bank at Barclays PLC based in London, UK.  There she led an IT transformation under the banner of “Getting IT Right”, a three-year £240M investment program focused on fixing IT services, improving productivity & efficiency, introducing greater transparency to the business and directing investments in platforms and services appropriate to a top five leading global bank.

Heather has held executive positions at Rogers Communications Inc., BMO Financial Group as well as senior management positions at CIBC and KPMG.

Heather has won numerous industry awards for her work in IT including a CIO Canada award for teamwork in the development of an online trading system for BMO Nesbitt Burns private clients.   In 2012 she was the only Canadian CIO to receive a Transformation CIO Award for her work at Canadian Pacific from the CIO Executive Forum based in Boston.

Heather has an MBA from Queens University and is a graduate of the Directors Education Program at the University of Toronto’s Rotman School of Management.

In 2011, Heather was recognized by Alberta Venture as one of the top  CIO’s in Alberta in the Venture 100 program.

Heather is the Executive Vice President, Transformation at iQManagement and can be reached personally at inquiries@iqmanagement.ca

For Heather’s executive bio with links to interviews about the future role of the CIO and awards from the CIO Executive Forum follow this link.